Repairs and upkeep
Repairs Done Properly. Property Protected.
From everyday repairs to larger property works, we coordinate maintenance with clear communication, agreed costs and documented completion.
Our maintenance desk looks after the homes we manage and takes work from landlords who manage their own. Jobs go to tradespeople we have used for years, who are Gas Safe or NICEIC registered where the law requires it.
Every job is logged with a before and after photograph, the invoice and the date the tenant confirmed it was fixed.
What is included
Work we arrange
- Emergency line answered 24 hours a day
- Plumbing, heating and boiler repairs
- Electrical repairs and testing
- Roofing, guttering and damp investigation
- Decorating and flooring between tenancies
- Gardens and communal areas
- End-of-tenancy cleans
- Refurbishment project management
Step by step
How a repair is handled
Report
The tenant reports the fault by phone or online, with photographs where possible.
Quote
We diagnose the problem and send you a price. Anything over £250 waits for your approval.
Repair
A contractor attends at a time agreed with the tenant.
Sign-off
You receive photographs and the invoice. The tenant confirms the fault is fixed.
Cost
What it costs
Managed landlords pay the contractor’s invoice with no mark-up. Landlords who manage their own property pay a coordination fee on each job, quoted on application. Quotes for the work itself are free.
Clear communication, agreed costs and documented completion.
Questions
Property Maintenance questions
How fast do you respond?
Emergencies, such as no heating in winter, a serious leak or a property that cannot be secured, have a contractor sent within four hours. Urgent repairs are attended within two working days and routine work within ten.
Do I approve the cost first?
Yes, for anything over £250. Below that we go ahead and show the invoice on your statement, so small jobs are not held up.
Get your free property appraisal
Tell us about the property and we will arrange an appraisal. Our target is an initial assessment within two working days.
Telephone07534467867
Emailhello@everswickproperties.co.uk
OfficeEverswick Properties, 8 Market Court, Market Street, Launceston PL15 8XA
HoursMonday to Friday, 9am to 5.30pm. Saturday, 10am to 2pm.
Tenant emergenciesCall the office number at any time and choose option 2.